I just wanted to take a few moments to point out a couple of issues we are still having from the launch of the new site.
We’ve had several weeks of working through problems and are confident that the site is going to work awesomely 🙂 but these are the lingering bits:
- Content Access Problems: All users have the ability to see summary content on the various category pages, even if you don’t have access to it. If you click on a post that looks interesting or mouth-watering, you may see a big old stop sign in your way. Sorry about that, we aren’t trying to tease you to death and we are working on hiding posts that you don’t have access to so that this doesn’t happen.
- Emails in Your Inbox? Some people suddenly started receiving email from us after not having heard from us for a while. The reason is different email systems have different deliverabilty rates. So, when we moved from the old email system to the new one you may have been able to receive emails again. That’s nice, if that’s what you wanted, but some people forgot they had signed up and it was a surprise. Sorry about that! I think we have resolved that issue now.
- Old Links Don’t Work Anymore: You may have many emails from us that gave you access to recipes and articles in the past, but now, with the new site you can’t get to them. This is related to issue #1 above, and we are working on it. In fact, I believe that you should have access to everything you were emailed in the past within the next week or so. We will update you on this progress when it happens.
- “Member Since” Date is Wrong: Long time members have noticed that their “Member Since” date on their My Account page is only December 2013. That’s not because we didn’t want to honor your longevity, but simply because that’s when your information was moved to the new site. At this point we aren’t sure there’s a simple way to change this, but if we find one we will certainly update your profile with your original start date.
That’s it! I hope we will have all of these problems resolved in the near future, as best as we can. We want to be approachable and transparent with these issues so that you know what to expect.
Thanks for joining with us on this journey.
Angie & the Gluten Free Club Team